Food Service Management Support Services
The CNYRIC offers NUTRIKIDS and WinSNAP as the school food service management packages to meet the needs of school districts.
The CNYRIC Food Service Management Support Services offer assistance with initial set up and implementation, training and on-site support for 'go-live' days, as well as continued maintenance and support.
Standard Service:
Initial Installation/Training (Year 1 only):
- RIC staff will initiate a needs analysis through completion of a "District Workbook" to begin the planning process.
- Configure network and install equipment, as necessary.
- Install software at central office and sites.
- Install and test POS register and account access devices (PIN pads, bar code readers, bar code wands).
- Assist in developing district item file, point-of-sale details (item type, contribution and price) and keyboard layouts.
- Assist in developing an import process for student information.
- Comprehensive training for managers, office personnel, and cashiers.
- On-site assistance as each site goes "live".
- Follow-up training and assistance, as necessary.
Ongoing Maintenance and Support:
The annual service includes the following:
- Telephone support
- On-site support as needed, including start-of-year and end-of-year processing.
- Manager, office personnel and cashier refresher workshops, as requested.
- Technical support for hardware.
- Software updates, which includes testing and Installation.
- Equipment lending if the POS registers or account access devices need to be sent back for repairs or replacement.
Both NUTRIKIDS and WinSNAP provide integrated modules for Free and Reduced Meal Application Processing, Verification and Point-of-Sale (POS).
The POS module is customized to a district's unique requirements and can increase the speed of students moving through the cafeteria lines by utilizing the prepayment capability. Both systems provide full accountability for items, such as, the number of reimbursable meals, student account information and bank deposit information. The systems are in full compliance with USDA regulations.
Some of the reports provided, but not limited to, are: Detailed End of Day, Account History, Rosters, Letters (application and verification, low balance and overdue account), and Monthly Claim Reports
The systems utilize POS terminals in conjunction with input devices, such as pin pads and/or bar code scanners to maintain accountability and compliance with state and federal regulations.
Both systems offer their own integrated and secure on-line prepayment service. Benefits include:
- Parents can conveniently add money to their child's account using a credit or debit card and can view the current balance and transaction history.
- Reduced cash handling and bad check fees and increased participating and line speed.
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