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About the CNYRIC
CNYRIC Administration
Pamela Mazzaferro

Rick Dillon
ant Director

Rick Dillon has dedicated his career to the CNYRIC, serving in a variety of roles over the course of nearly 35 years. Since 2005, Dillon has provided organizational leadership as assistant director, where he is responsible for the operations and technical support of the CNYRIC. Dillon oversees the success of the following divisions: AV/Computer Repair, Disaster Recovery, E-Rate, Food Service, Managed Technical Services, Network/Phone Communications, Printing, and Technical Support. Contact Dillon at or 315-433-8337.
Rick Pollard
stant Director

CNYRIC Assistant Director Rick Pollard has more than 20 years of experience in K-12 education, including 13 as a technology administrator. With a passion for 21st century technology and organizational efficiency, Pollard provides strategic leadership to the Instructional Technology, Data Warehouse and Student Services divisions of the CNYRIC.  His work in three area school districts prior to his time at the CNYRIC has helped shape his drive to deliver high quality services. Contact Pollard at or 315-433-2652

About the CNYRIC
The Central New York Regional Information Center (CNYRIC) is one of 12 regional centers in New York State that collectively serve 700+ public school districts.  Our center serves 50 school districts and four BOCES across eight counties in central New York.  We provide a wide array of technology services that work toward one common goal: to improve student learning.  Our services support everything from technology integration training, data analysis, and management applications, to large-scale network infrastructure projects.  The CNYRIC maintains a massive fiber-based WAN that reaches across the region and provides high-speed connectivity for nearly all of our customers.

Contact Information, Directions & Maps

Our Mission
To empower our education and community partners, by delivering exemplary technology and information services. 

Our Vision
We aspire to be a leading provider of innovative and transformative solutions. 

Our Core Values
Communication: We communicate openly.
Dependability: We are accountable to deliver quality. 
Innovation: We encourage creativity, and foster innovative solutions.
Integrity: We act with honesty, and build trust.
Knowledge: We are resourceful, and committed to developing expertise.
Respect: We treat everyone equally, with respect and dignity. 
Teamwork: We support each other, work together, and share knowledge. 

Last updated on 2/14/2018
Proudly serving 50 school districts in the Cayuga-Onondaga, Onondaga-Cortland-Madison, Oswego, and Tompkins-Seneca-Tioga BOCES regions
OCM BOCES Video Highlights Changes to NYS Learning Standards for 2018 OCM BOCES Video Highlights Changes to NYS Learning Standards for 2018:
The Onondaga-Cortland-Madison (OCM) BOCES has created a video that focuses on the New York State Learning Standards, discussing their purpose and highlighting some of ... more >>

Marcellus students craft reusable Marcellus students craft reusable "Boomerang Bags" for local shoppers:
A collaborative sustainability project undertaken by Marcellus students in grades 7-12 culminated this week with the presentation of a “Boomerang Bags” box ... more >>

Meet our Featured Teacher: Martha Nye Meet our Featured Teacher: Martha Nye:
" Martha’s students look forward to the varied learning opportunities and engaging lessons that have been integrated into their daily curriculum. Each student has ... more >>

From Around the Region: South Seneca Serving Locally-grown Food in its Cafeteria From Around the Region: South Seneca Serving Locally-grown Food in its Cafeteria:
The Seneca County Cornell Cooperative Extension (CCE) is helping South Seneca cafeterias serve students more local produce through the Farm to School program.   ... more >>

From Around the Region: Baker Senior Selected for Prestigious Orchestra From Around the Region: Baker Senior Selected for Prestigious Orchestra:
Parker Bruce, a senior at Baker High School, has been invited to perform with the NYO2, a program of the Weill Music Institute of Carnegie Hall. Selection for the orchestra ... more >>

Meet our Featured Teacher: Kimberly Kanuck Meet our Featured Teacher: Kimberly Kanuck:
"By giving students the digital tools to start a project from inception to completion, Kimberly introduced them to entirely new ways of integrating technology into their ... more >>

More Stories >>        
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AV Repair
Data Center
Data Warehouse
Disaster Recovery/Information Security
Financial Services
Food Service Management
Instructional Technology
Local Government Service
Managed Technical Support
Student Services
Test Scoring
Central New York Regional Information Center
6075 East Molloy Road
PO Box 4866
Syracuse, NY 13221

Phone: 315.433.8300
Fax: 315.433.8368

CNYRIC Help Desk
Phone: 315.433.8345
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