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About the CNYRIC
CNYRIC Administration
 
Pamela Mazzaferro
Director

pmazzaferro@cnyric.org
31
5-433-8372


Rick Dillon
Assist
ant Director
rdillon@cnyric.org
315-433-8337


Rick Dillon has dedicated his career to the CNYRIC, serving in a variety of roles over the course of nearly 35 years. Since 2005, Dillon has provided organizational leadership as assistant director, where he is responsible for the operations and technical support of the CNYRIC. Dillon oversees the success of the following divisions: AV/Computer Repair, Disaster Recovery, E-Rate, Food Service, Managed Technical Services, Network/Phone Communications, Printing, and Technical Support. Contact Dillon at rdillon@cnyric.org or 315-433-8337.
 
Rick Pollard
Assi
stant Director
rpollard
@cnyric.org
315-433-2652


CNYRIC Assistant Director Rick Pollard has more than 20 years of experience in K-12 education, including 13 as a technology administrator. With a passion for 21st century technology and organizational efficiency, Pollard provides strategic leadership to the Instructional Technology, Data Warehouse and Student Services divisions of the CNYRIC.  His work in three area school districts prior to his time at the CNYRIC has helped shape his drive to deliver high quality services. Contact Pollard at rpollard@cnyric.org or 315-433-2652


About the CNYRIC
The Central New York Regional Information Center (CNYRIC) is one of 12 regional centers in New York State that collectively serve 700+ public school districts.  Our center serves 50 school districts and four BOCES across eight counties in central New York.  We provide a wide array of technology services that work toward one common goal: to improve student learning.  Our services support everything from technology integration training, data analysis, and management applications, to large-scale network infrastructure projects.  The CNYRIC maintains a massive fiber-based WAN that reaches across the region and provides high-speed connectivity for nearly all of our customers.

Contact Information, Directions & Maps

Our Mission
To empower our education and community partners, by delivering exemplary technology and information services. 

Our Vision
We aspire to be a leading provider of innovative and transformative solutions. 

Our Core Values
Communication: We communicate openly.
Dependability: We are accountable to deliver quality. 
Innovation: We encourage creativity, and foster innovative solutions.
Integrity: We act with honesty, and build trust.
Knowledge: We are resourceful, and committed to developing expertise.
Respect: We treat everyone equally, with respect and dignity. 
Teamwork: We support each other, work together, and share knowledge. 

Last updated on 2/14/2018
Proudly serving 50 school districts in the Cayuga-Onondaga, Onondaga-Cortland-Madison, Oswego, and Tompkins-Seneca-Tioga BOCES regions
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Central New York Regional Information Center
6075 East Molloy Road
PO Box 4866
Syracuse, NY 13221

Phone: 315.433.8300
Fax: 315.433.8368

CNYRIC Help Desk
Phone: 315.433.8345
Email: helpdesk@cnyric.org
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